How To Fix PlayStation 4 Error WV-33898-1 (Updated) – 2024
The PlayStation 4, also referred to as PS4 is a well-known game console that is distributed by Sony Interactive Entertainment.
Users of this gaming platform have access to a wide selection of games, including well-known titles like Spider-Man, FIFA 22, and Elden Ring. Furthermore, the PS4 makes web browsing easier by letting users access webpages via its integrated browser.
Unfortunately, a few users have mentioned that the WV-33898-1 error number appears when they try to open the internet browser or go to websites on their PS4. Usually, this problem causes a warning to appear that says, “cannot display the page,” which aggravates visitors further.
Considering that there could be a number of causes for this problem, consumers frequently experience confusion. On the other hand, the problem can be solved by methodically implementing a number of simple fixes.
Users can try each of the following troubleshooting procedures one at a time until they find a solution to address this difficulty. You may be confident that these solutions are easy to use and will effectively resolve the problem. This article will explain you how to fix PS4 error WV-33898-1?
What is PS4 error WV-33898-1?
Users may get the PS4 problem WV-33898-1, which is related to the network when trying to use their PlayStation 4 console’s internet browser.
The statement “cannot display the page,” which denotes an inability to establish a reliable connection to the internet or the PlayStation Network (PSN), frequently appears alongside this error code.
There could be a number of reasons why this issue occurs. It can be the consequence of router troubles, PSN service outages, or problems with the internet settings on the console.
Since a current software version is essential for flawless communication, outdated system software on the PS4 may potentially be the cause.
What are the causes of PS4 error WV-33898-1?
1. Network Issues
Weak Internet Connection:
If the PS4 is experiencing problems with a shaky or unreliable internet connection, the error WV-33898-1 may appear. The console’s capacity to establish a dependable connection to the internet or PlayStation Network (PSN) may be impeded by inadequate bandwidth or sporadic access.
2. Router Problems:
Router Configuration:
Errors may be caused by incompatible router configurations or settings. Problems like misconfigured DNS configurations or firewall limitations may hinder the PS4’s ability to communicate with the network.
3. System Software Outdated:
Outdated Firmware:
An out-of-date version of the PS4’s system software may be the cause of the WV-33898-1 issue. Updating the firmware of the console is essential for optimum performance and network connectivity.
4. DNS Configuration:
DNS Settings:
On the PS4, incorrect Domain Name System (DNS) settings may result in connectivity issues. If the allocated DNS server is having problems or if the DNS settings are incorrect, users may see the WV-33898-1 error.
5. Temporary Glitches:
Temporary Network Glitches:
The WV-33898-1 error may be caused by transient problems with the PSN servers or network faults. These errors could be momentary, and if the network stabilizes, they might go away on their own.
6. Console Cache Issues:
System Cache:
The WV-33898-1 problem can occasionally occur on the PS4 due to accumulated cache or temporary files interfering with its ability to browse the internet. You could try clearing the system cache to see if that helps.
7. PSN Maintenance:
PSN Service Interruptions:
The error may be caused by planned maintenance or unforeseen disruptions in service on the PlayStation Network. It is essential for troubleshooting to look for any notices about ongoing maintenance or server problems.
8. Hardware or Connectivity Hardware:
Faulty Hardware:
Hardware problems, like a broken network adapter or cable, might occasionally be a factor in the WV-33898-1 error. Part of the troubleshooting procedure may involve inspecting the hardware components and physical connections.
How can you fix PS4 error WV-33898-1?
Solution 1: Retry-After Some Time
If you’re having trouble using the PS4 browser to access a webpage or connect to a server, give it a break and try again in a few minutes. Make sure the webpage URL is correct as well. Go to the next fix if the error code WV-33898-1 doesn’t go away.
Solution 2: Verify PSN Server Status
If the PlayStation Network (PSN) servers are undergoing maintenance, the WV-33898-1 error could appear when utilizing the web browser.
Use a different device to access the official PSN service status website to verify the PSN server status. If every service is up and running, move on to the next fix.
Solution 3: Assess Network Connection
Problems with networking could be the cause of PS4 error WV-33898-1. Go to Settings > Network > Test Internet Connection to check the status of your network. If network issues are found, consider improving your network using the following techniques.
Method 1: Restart Modem and Router
Restart the modem and router to fix network problems. After unplugging their power cords for at least two minutes, plug them back in and connect your PS4 system to the internet. Try to visit a website after that to see if the error was successfully resolved.
Method 2: Switch to Wired Connection
Wired network connections are generally more reliable, so think about making the transition from a wireless one. Check the wired connection for improvement if the WV-33898-1 issue happened on a wireless network.
Method 3: Modify DNS Settings
Optimize network connectivity and resolve the PS4 WV-33898-1 error by adjusting DNS settings through your console. Take these actions:
- Step 1: From the home screen, select Settings.
- Step 2: Select Network > Configure Internet Access.
- Step 3: Choose the type of network you want to use (Wi-Fi for wireless, LAN cable for wired).
- Step 4: On the “How do you want to set up the Internet connection” page, pick Custom. On the subsequent screen, choose Automatic.
- Step 5: Select Do Not Specify from the DHCP Host Name screen.
- Step 6: Select Manual from the DNS Settings screen and provide the following information for Google DNS servers:
- 8.8.8.8 for primary DNS; – 8.4.4.4 for secondary DNS
Check to see whether the WV-33898-1 issue still appears when you open your web browser or visit a webpage after making changes to your DNS settings. If the problem still doesn’t go away, move on to the next fix.
It’s advisable to get in touch with your Internet service provider for more help if you think there may be wider network problems.
Solution 4: Update PS4 System Software
PS4 system software in order to fix the issue WV-33898-1. This issue could occur more frequently if the system software on your PS4 is out of date. Take these actions to fix this:
Look for updates to the system software:
To check for available updates, go to “Settings” > “System Software Update” > “Update” on your PS4 if it is connected to a reliable network. If an update is discovered, download and install it by following the prompts on the screen.
Update manually using a USB flash drive:
Using a USB flash drive, you can manually download and install the most recent PS4 system software if your network connection is erratic or the update doesn’t function. There are three steps in this process.
Stage 1: Prepare a FAT32 Formatted USB Flash Drive:
Make sure that the FAT32 file system is formatted on your USB flash device. It might not be recognized by your PS4 console when the system software is installed if it is formatted as NTFS.
You can use a variety of PC tools, like File Explorer, Command Prompt, and Disc Management, to format your USB flash drive.
But be advised that these tools might not work with USB flash devices bigger than 32 GB. Consider utilizing a dependable third-party application, such as MiniTool Partition Wizard, a flexible partition manager that works with Windows 7/8/8.1/10/11 and Windows Server, for USB flash drives larger than this.
Note: In addition to facilitating formatting, MiniTool Partition Wizard provides other capabilities like creating, resizing, moving, and wiping partitions. This all-inclusive utility can assist in retrieving unintentionally erased files, provided that they haven’t been replaced. Because of its adaptability, it’s a good choice for a range of disc management applications.
By doing these actions, you may make sure that the PS4 is running the most recent system software, which may fix the WV-33898-1 problem and improve the system’s overall performance.
Utilizing the MiniTool Partition Wizard, format your USB flash drive by doing the following steps:
- Step 1: Attach the USB flash drive to a Windows computer.
- *Tip: Make sure you have backed up any crucial data because the formatting process will erase all of the files on the USB drive.
- Step 2: Click the supplied button to download and install MiniTool Partition Wizard.
- Step 3: Select the USB flash drive partition on the main screen of MiniTool Partition Wizard after launching it. From the action panel on the left, select “Format Partition.”
- Step 4: Select FAT32 as the file system in the pop-up box, and then click “OK” to confirm your selection.
- Step 5: To begin formatting your USB drive to FAT32, click the “Apply” button located in the tool’s lower left corner.
Stage 2: Get the Most Recent PS4 System Software Update.
- Step 1: Press Windows + E to launch File Explorer, then find your USB flash drive.
- Step 2: Establish a folder on your USB device called “PS4”. Then, establish a new folder inside of that called “UPDATE.”
- Step 3: Open a web browser and go to the official PlayStation Support page.
- Step 4: On the website, find the PS4 console update file. Right-click it and choose “Save link as” from the menu that appears.
- Step 5: Select the “UPDATE” folder on your USB flash drive as the update file’s storage location in the pop-up box.
You can download the most recent PS4 system software update file and format your USB flash drive in accordance with these instructions, readying it for console updates.
Stage 3: Applying the Most Recent PS4 System Update
After downloading the latest PS4 system update file, use a USB flash drive to install it by following these instructions.
- Step 1: Turn off the PS4 system.
- Step 2: Hold down the Power button for as long as it beeps twice, which should take around seven seconds.
- Step 3: Press the PS button after connecting your PS4 controller to the system via a USB wire. The PS4 will enter Safe Mode as a result of this activity.
- Step 4: To begin the installation of the most recent PS4 system software on your console, navigate to “Update System Software” > “Update from USB Storage Device” and click “OK.”
To guarantee that the update finishes properly, be patient during this procedure, and do not turn off your console.
Solution 5: Rebuilding the Database
Database problems can result in a number of issues, such as slowdowns in PS4 consoles and game performance, which can ultimately lead to the PS4 WV-33898-1 error code. Rebuilding the database is a possibility if trying earlier fixes hasn’t succeeded in fixing the issue.
The low-risk process of rebuilding the database won’t remove personal information. It’s best to do this task while you’re not actively using the console, though, as it could take several hours to finish.
Take these actions to reload the PS4 database:
- Step 1: Turn off your PlayStation 4 system and enter Safe Mode.
- Step 2: Choose “Rebuild Database” while in Safe Mode.
After that, the console will restart and show a progress bar showing how long the rebuild is taking.
Once the database rebuild has been completed successfully, see if the PS4 error code WV-33898-1 has been fixed. This procedure seeks to resolve any underlying database problems that may be causing the error and offers a complete fix to improve system stability.
Conclusion
In conclusion, a methodical approach to troubleshooting is necessary to resolve the PS4 issue WV-33898-1. Users can apply specific solutions by looking at possible causes, such as DNS settings, system software, router configurations, network problems, and transient difficulties.
Every step involved in fixing this mistake counts, from making sure you have a steady internet connection to updating firmware and cleaning out the system cache. It’s also critical to keep up with PSN service status updates.
With the knowledge that fixing particular factors leading to PlayStation 4 connectivity problems frequently resolves the WV-33898-1 error, users should feel comfortable navigating these troubleshooting procedures.
faqs
The notification “cannot display the page” means that there are connectivity problems preventing the PS4 from loading the webpage. DNS settings, network-related problems, or issues with the internet connection could be the reason for this.
This problem isn’t very common, but it can happen to some people. It usually happens when they try to utilize the PS4’s internet browser. The frequency of recurrence may differ according to certain network configurations and other variables.
Yes, many solutions are user-friendly and can be implemented without advanced technical knowledge. Troubleshooting steps include checking internet connections, updating software, and adjusting settings. If needed, support resources from Sony or online forums can provide additional guidance.
The error can be caused by various factors, including weak or unstable internet connections, router configuration issues, outdated system software, incorrect DNS settings, temporary network glitches, console cache problems, and service interruptions on the PlayStation Network.